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Why did my old payment history disappear?

If your account was recently migrated to the new payments arrangement, you may have noticed that old transaction history does not appear on the current main dashboard.

Where to find your history: Rest assured, your historical data is secure. Because the new arrangement operates on different infrastructure, past records remain stored in the legacy account interface.

  • Permanent Access: Your old account remains preserved in permanent read-only mode.
  • Record Consultation: You can access this legacy view at any time to check past transactions, extract reports, and download old payment receipts.
  • Restrictions: Although you can view all data, you cannot create new payment batches or add balance using the old account interface or bank details.
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