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Why is the payment I created in "In Verification" status?

After creating a batch payment, you may notice that the status changes to "In Verification". This is a standard security measure to protect your funds and ensure regulatory compliance.

What this status means:

  • Routine Check: Our automated compliance systems are performing a standard analysis on batch details before releasing funds for processing.
  • No Action Needed: You do not need to resubmit the batch, provide additional documents, or contact support while the payment is in this status.

This verification process is typically completed quickly. Once cleared, the batch status will automatically update to reflect the progress of processing or beneficiary approval.

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