The "Missing Husky account" alert indicates that the beneficiary included in your batch has not yet completed registration or account opening on the Husky platform.
How pre-approved treatment works in this case:
- Batch not Blocked: the payment batch proceeds normally for all other regular beneficiaries;
- Pre-Approved status: the specific transfer for that recipient is placed in Pre-Approved status;
- Beneficiary notification: our system sends an automatic email invitation to the recipient with step-by-step instructions to complete registration;
- 96-Hour Deadline: the beneficiary has up to 96 hours to complete registration. Once the account is opened, the payment is automatically released without requiring another click from the Payer;
- Return rule: if the recipient does not complete registration within the 96-hour deadline, the amount returns in full to your VBA balance.
