The "invalid nature" alert indicates that the service category selected for the payment does not comply with compliance standards or the beneficiary's registration.
Resolution Flow:
- Automatic Alert: when this pending issue arises, the transfer is placed in Pre-Approved status and the system notifies the recipient immediately;
- Autonomous Correction: the beneficiary should access the Husky portal to select the service nature appropriate to the payment;
- No Need to Resubmit: you do not need to cancel or recreate the order in the Payer App. Once the recipient corrects the information, the payment proceeds to settlement automatically.
