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I tried to pay a batch and some beneficiaries went back to "Draft". Why?

One of the great advantages of the new arrangement is that a single beneficiary with pending issues no longer blocks payment of the entire batch. We introduced the Pre-Approved status (formerly "Draft") to streamline your transactions.

How Pre-Approved Payments Work: When you click Pay Now, beneficiaries with regular profiles proceed immediately to payment processing. However, if a recipient has a resolvable pending issue (such as incorrect bank details or irregular CPF/CNPJ), that specific transfer assumes Pre-Approved status.

  • Beneficiary Resolution: We notify the beneficiary directly with instructions to correct the pending issue in their own Husky portal.
  • 96-Hour Deadline: The beneficiary has exactly 96 hours to resolve the issue.
  • Automatic Approval: If they resolve it in time, the payment proceeds automatically. You do not need to authorize the transfer again in the Payer App.
  • Automatic Return: If the beneficiary does not resolve the pending issue before the end of 96 hours, the payment is canceled and the corresponding amount returns to your VBA balance.
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